Privacy Policy
General
At Roberts Osis Studio, we take the protection of your personal data seriously.
This Privacy Policy explains what information we collect, why we collect it and how we process it in connection with visits to the website and purchases in the webshop.
By using the website, you accept the processing of personal data as described below.
What information do we collect?
When you shop with us or contact us, we may collect the following information:
Name
Address
Email address
Phone number
Payment information
Order information
IP address
Information about your use of the website
We only collect the information necessary to process your order, deliver our products and provide customer service.
Purpose of processing
We process your information in order to:
Complete and deliver your order
Process payments
Respond to enquiries
Manage claims and returns
Comply with applicable legislation
Improve the functionality and user experience of the website
Analyse traffic and visitor statistics
Payment
Payment information is processed by our payment providers through secure and encrypted connections.
We do not store payment card details or other sensitive payment data.
Sharing of information
We only disclose information to third parties when it is necessary to complete your purchase.
This may include:
Payment providers
Shipping companies
Hosting and webshop providers
Accounting and bookkeeping systems
All partners process information in accordance with applicable data protection legislation.
We never sell your personal data to third parties.
Storage of information
Personal data is stored only for as long as necessary for the purpose for which it was collected, or for as long as required by law.
Information related to purchases is stored in accordance with the Danish Bookkeeping Act.
Your rights
You have the right at any time to:
Access the information we have registered about you
Have incorrect information corrected
Have information deleted where permitted by law
Restrict the processing of your information
Object to the processing
Receive your information in a structured format
If you wish to exercise your rights, you can contact us.
Cookies
The website uses cookies to ensure functionality, improve the user experience and analyse traffic.
You can read more in our Cookie Policy.
Contact
If you have any questions about this Privacy Policy or wish to access the information we process about you, you can contact us:
Roberts Osis Studio
Email: [EMAIL]
CVR no.: [CVR NUMBER]
Complaint
If you are dissatisfied with our processing of your personal data, you have the option to file a complaint with:
The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Denmark
Changes
We reserve the right to update this Privacy Policy on an ongoing basis. The current version will always be available on the website.